About Us

Quality Shopper has been established since 2005 and has its head office in Christchurch, New Zealand.  We are 100% NZ owned and are extremely proud of the work that we do throughout Australasia to improve customer service levels and profitability for every one of our clients.

Our clients have access to our extensive database of mystery shopping staff, throughout New Zealand and Australia, fully trained to provide a wide range of services.

Clients can also choose from an unlimited range of mystery shop formats, customised for your business.  We have thorough checking procedures at every stage of your project.  Our reports are accurate, objective and delivered to your agreed time-lines.

With our focus on the shop-floor, rather than the boardroom, our mystery shopping programmes are straightforward, straight talking and straight to the point.  We listen closely to your needs and wants and then design programmes that exceed expectations.